Aid Station FAQ logo
Aid Station FAQ logo

All articles

Can I add an item to my existing order and if so, how?Updated a month ago

Absolutely! If your order hasn't been shipped yet, we can indeed add more items to it. Here's how you do it:

  1. Contact us as soon as possible to inform us about the additional item you want to include.
  2. Let us know the specifics of the item, including the name, flavour, size, or any other important details and how many items you'd like.
  3. We will add the item(s) to your order and send you a payment link via email for the additional cost.
  4. Once you've made the payment, we will update your order and prepare it for dispatch.
  5. Please note that the order won't leave our warehouse until you've made the payment for the additional items. 

Do this as quickly as possible to ensure we can add to your order before it's shipped out. Our same day dispatch cut off is at 12pm AEDT/AEST (Melbourne, VIC time)

Was this article helpful?
Yes
No