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Orders

Manage your recent orders

Where is my order?

Hey legend! 👋You can track your order here when you click "Track Order" đŸ“ŠđŸ“± We also highly recommend downloading AusPost Tracking App so you'll get a notifications when all your online orders are arriving. AusPost doesn't leave cards in mailboxes a

How long will the order take to arrive?

😎 If you have ordered already:Please see your order updates here.👉 If you haven't ordered yet:Please see AusPost estimated delivery times here - enter your postcode and our postcode (which is 3207.) Depending on the volume AusPost is experiencing a

Can I add an item to my existing order and if so, how?

Absolutely! If your order hasn't been shipped yet, we can indeed add more items to it. Here's how you do it:. Do this as quickly as possible to ensure we can add to your order before it's shipped out. Our same day dispatch cut off is at 12pm AEDT/AES

How do I update the shipping address for my order?

If you need to update the shipping address for your order, it's essential to do so promptly:. We will update the address on your order as long as it has not been dispatched yet. Once your order is on its way, we are unable to make any changes to the

What should I do if my order is missing items?

We're sorry to hear about any missing items in your order. In the event that this occurs, here's what you can do:. We will investigate the issue and work rapidly to provide you with the missing items or arrange for a refund/store credit, depending on