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Shipping & Delivery

Where is my order?

Hey legend! 👋You can track your order here when you sign onto your account with the email you used for your order 📦📱 We also highly recommend downloading AusPost Tracking App so you'll get a notifications when all your online orders are arriving.

How long will the order take to arrive?

😎 If you have ordered already:Please see your order updates here. If you think there's an issue with your order contact our Athlete Support team.👉 If you haven't ordered yet:Please see AusPost estimated delivery times here - enter your postcode and

How do I update the shipping address for my order?

If you need to update the shipping address for your order, it's essential to do so promptly:. We will update the address on your order as long as it has not been dispatched yet. Once your order is on its way, we are unable to make any changes to the

What is your shipping policy?

📦 AUSTRALIA: Free delivery on orders over $99 AUD.📦 NEW ZEALAND: Free delivery on orders over $120 NZD.✈️ Express and International shipping is available and calculated at checkout. All orders placed before 12:00pm (AEDT/AEST, Melbourne time) Monda

Do you ship to New Zealand?

We ship to New Zealand! 🙌✈ Free shipping for NZ orders over $120 NZD.Orders below $120 NZD: calculated at checkout.>> Customers are responsible for covering customs charges if applicable.Express shipping and DHL available.Please choose express if yo

My order was delivered but I can't find it - what to do next?

We're sorry to hear that your order was marked as 'Delivered,' but you haven't received it, you didn't sign for it, or you can't find it. In the event that this occurs, here's what you can do:. 1. Check your order confirmation to ensure you've provid

My delivery is delayed - what can I do?

Please note that Standard eParcel post might take anywhere between 3-9 business days, especially when AusPost is experiencing higher volume, during peak seasons and depending on the remoteness of the area where you live. Check your postcode delivery